Systems Support Technician

Systems support technicians work on the computer systems within AdRem, performing tasks such as configuring computer systems, helping with system repairs and installing parts of (or entire) computer systems.

The Support Technician will receive training and guidance, from the Lead Systems Engineer, to assist in designing networks and solutions for AdRem prospective and current clients (25-500 employees of private and non-profit organizations).

Technicians may be required to provide On-Site support to clients during Normal and Off Hours and must maintain a 2 Hour commuting distance to relevant clients in specified service area.

• Undergoing or starting studies in Information Technology
• Ability to work collaboratively.
• Ability to effectively communicate both written & verbally to other team members and clients (customer service)
• Desire to grow personally as well as professionally.
• Desire to work in a fast-paced and growing organization.

Technicians will be supported in seeking out training in desired certifications.

• Install, configure, test and maintain operating systems, application software and system management tools
• Managing and monitoring all installed systems and infrastructure
• Troubleshoot and resolve technical and/or network problems
• Provide on-call technical support

Attending or on track to attend College for a degree in CyberSecurity, Information Technology or related disciplines.